Computers and Internet
e-service for Gov & Business

Mid July 2010 - Latest Update

What's New

The full transactional capability is in Beta .. with Membership Center, Service center, Work Center and Payment Center...including SafeKiwi Escrow protection now fully operational.

Learn More

If you're involved in any way in developing electronic services or e-business solutions for government agencies, health care providers, educational establishments, social services, business organizations, charities or the new economic e-cities of the future? - then this is the site for you.

Here are just a few examples of what you can expect from e-service-expert.com in the future ...

• Find out what the experts are saying.
• Find, Meet and even Engage a trusted adviser or mentor.
• Manage your e-service and e-business projects online.
• Get experts to mentor and coach your project teams.
• Put you programs under expert guidance.
• Keep abreast of trends in e-government, e-health, e-education and e-business and e-cities.
• Have a panel of experts always ready to solve your big issues.
• See how you can efficiently add virtual consultants to your project team.
• Get all the latest best practices and methodologies your project needs.
• Have strategies, proposals, business & project plans, and research done in a hurry.
• Take a course or have personal tuition, mentoring or coaching from an expert.

Take a peak at our Project Management Office or PMO now

...and for experts

• Make a difference - solve the real issues facing society today, .. and much more.
• Become a sector expert, help others and earn extra cash.
• Boost your consulting skills and find exciting short term engagements worldwide.
• Get access to a raft of tools that will help you engage with exciting client projects around the world - virtually, online, real time

Open for Applications NOW!

See what else is planned Want to see what else you will be able to do at e-service-expert.com?

e-service-expert.com is the one-stop shop where you can learn, share and contribute to this important revolution and help shape the future information society for the betterment of all mankind.

a personal note...

I have been in the business of automating services for governments, health care providers and educational establishments as well as commercial enterprises around the world for more than 20 years. Whilst there are many sites that deal with this aspect or that I genuinely felt that there was a need for something more.

First we wanted to provide you with a place where you could meet with an expert for some friendly advice and get to know them - without it costing you or your company a fortune. In fact its Free.

Once you have found your expert and had the chance to pick their brains....

In other words just good honest up-front assessment or second opinion - no obligations ... no cost. Consultants: Who needs them?

That leaves you in a much much better place to get the job done and not be 'fobbed off' by your in-house technical team or local software suppliers or steering committee. After that its up to you - our experts are hear to serve, and are passionate about getting a good result, that's why they contribute their time and effort in this way.

You know - sometimes its painful to see the same old mistakes being made time and time again... when their is simply no need. Sometimes these easy to avoid mistakes can quite literally cost millions of dollars to put right ... worst case it can cost lives - tragic!

Your very own knowledge base.

So to make this a truly one-stop-shop for expert and client alike and a place everyone will want to come back to time and time again we have assembled a whole array of collaborative tools to help you engage, share, learn and increase your knowledge. We cannot do it all for free - but we do as much as we possibly can to do so.

AND I haven’t forgotten that you may have some work to do too. So you will also find tools to help you run that pet e-project, discuss issues you have at work, learn and use the latest best practices and much more.

You will find out what is happening in other agencies, other regions and other countries.

You will be able to exchange ideas, solve problems; read-up on the latest ideas and best practices; find support resources and tools to help you in your work and share you insights and experience with others.

This site is dedicated to providing all the expert support and resources you will ever need to get that e-service project started progressed and concluded successfully - so register now and we will send you a regular news letter to keep you in touch with what's new in the world of e-solutions and on e-service-expert.com.

This is THE place to meet experts from various e-service related disciplines, specialist suppliers of innovative e-service related solutions, senior managers in your sector, project managers, consultants and program directors – they are all here. Use it to exchange ideas, ask questions, solve problems, help in your projects and much more.

You will find a growing e-service knowledge base covering all aspects of delivering services electronically that will help you be more innovative and service oriented. Inspirational services from around the world, videos, white papers, e-zines, webinars, courses, valuable links, etc.

You can find reliable friendly resources and tools that you can use for your projects from small pieces of work you need doing in a hurry to more significant consulting, customizing and project management.

You will find tools to help you collaborate and work together on your e-service and e-business projects and programs, whether it is in the concept, design, build, implement or review stage.

You can learn about major projects and programs around the world with the opportunity to contribute to their success. find Opportunities to work, collaborate, trade and share experiences – all in the one site.

Do we really need another site devoted to e-business?

Well if all of the above is not enough to answer this question consider the fact that few e-business and e-commerce sites are devoted to service.

Whilst this site will cover the commercial use of technology to enable services we are unashamedly focusing on the services that solve real problems in society, e.g. the delivery of health care and social services, and particularly where these services can greatly enhance the quality of life for the under privileged and provide a greater degree of inclusion.

It is true that there is a great deal of published information about e-government strategies and the like on the internet but again few really address the key service issues and are constrained by a need to be non controversial.

I believe we should understand how e-services can address the life and death issues facing sections of our community and how e-services have succeeded in doing so and where they have failed.

In my opinion, we should not be too quick to abandon the lessons of the past nor the lessons of outright commercial use of technology.

There is much to be learned from businesses and the way they deliver their services, adapt to frequent changes in demand, achieve remarkable performance improvements and achieve high levels of client satisfaction and adoption for their e-business services.

Read about the needless death of a little girl called Victoria.

But I’m a seasoned e-business consultant.

No matter, whether you are an expert in the field, consultant, someone newly charged with e-enabling or automating your services, have practical experience implementing e-services for your organization or simply interested in this worldwide phenomena we are confident you will find something here for you.

Your input is needed to make this the one place, the one-stop-shop, for anything to do with e-services and e-business developments.

Contribute a presentation, training course, white paper, case study or just a great idea at the end of the day you are what you are seen to be.

As a regular contributor you stand to enhance your standing in this field and may strike up a great assignment or be involved in a prestigious project. Feed it forward for the benefit of others.

Well, whatever your reason for joining us on this site - I truly hope that you will return as an honored guest over and over again.

It is my sincere wish that between us we can elevate the debate, enhance the e-services on offer and establish a win-win situation for those we serve and those individuals and organizations in both the public and private sectors that are engaged in e-service delivery, whether that is on a grand scale for the future e-cities of the world or on a more modest scale.

The pathway to the true information based society is long and often hard but invariably a 'giant step' for serving mankind and a most honorable pursuit.

See you soon

From Peter J. Churchward and the Xperts at e-service-expert.com