Benchmarking

In an era of ever more expensive consulting - that has to be good news! More effective - more cost effective. Why commission an expensive on-site consultancy benchmarking assignment when much of what you need to know can be gathered more cheaply. Check out our Free Country Reports Here

Of course, convergent technologies open up the opportunity to reap significant benefits from convergent planning. Combining e-service strategies for government agencies, health and education providers with your plans for e-cities, e-learning, e-commerce, innovation and R&D can leverage your efforts, strategies and plans into the forefront globally.

Convergent planning and delivery is the key to achieving high adoption rates (more service savings), reduced capital outlay, reduced consulting costs, and all round satisfaction.

For a small investment you can see how countries are gradually pulling their e-service strategies together by investing in e-service-expert's Full Country Reports or Customized Country Collections - with full analysis and recommendations.

With years of practical experience as well as strategic planning experience we can help you find the best approach. Approaches that will help you know where you should be going, what to target first, where you are at, and the fastest way to deliver successful e-service outcomes all at a fraction of the cost of less convergent approaches.

Whatever your benchmarking requirements let e-service-expert help you adapt global best practices to local requirements.

Benchmark Services

e-service-expert.com and Devoteam can provide the following indicative services:

1. Facilitated workshops to assist in identifying the most promising e-service or e-domain functions or strategies for benchmarking.

2. Assistance with the Establishment of a Benchmarking Team, Customized Benchmarking Methodology and Project Plan.
3. Current State Assessments for e-domains and services and/or assistance in establishing performance metrics to measure the current, benchmarked and future systems.
4. Assistance in identifying suitable benchmarking partner organizations or countries
5. Benchmarking research and documentation by domain or by service against countries, global indexes and partner organizations.
6. The preparation of Country Reports
7. Gap Analysis and Recommendations
8. The preparation of Action Plans - both preliminary and/or final with prioritized road maps.
9. The preparation of project plans and full project definitions for Action Plan projects and project oversight.

10. Assistance with establishing post implementation monitoring and KPI performance measurement, preparation for re-benchmarking and the customization and set-up of Dashboards to suit your business.
11. The provision of off-the-shelf PMI/Prince 2 compliant project management methodology software.
12. The customization of the above software include change management and/or benchmark methodologies to provide an integrated methodology suite for stand alone or enterprise wide use.

National e-domain Benchmarking - for Government, Health and Education, etc.

Note: Some Full Country Reports will shortly be made available for Direct Purchase at our products page.

These reports are extended versions of the Country Reports on this site and can in many instances, when combined with a current state assessment of your own country serve to provide sufficient information for subsequent e-domain benchmarking, gap analysis and recommendations to be made for your country.

We are also offering similar analysis of your countries current e-domain readiness at a significant discount providing you agree to place the report into the public domain via the e-service-expert website. Here

We believe this offers advantages to nations struggling to meet the high cost of consulting and will act as an incentive to benchmark and complies with our philosophy of helping poorer nations and what we call feed it forward.